Contact Our Team
Need help? Our support team at MrSlotty is ready to assist with questions, account-related issues, technical concerns or general feedback. Whether you need help with deposits, withdrawals, document verification or a technical fault, contact us and we’ll aim to resolve things promptly. Use the convenient communication channels listed below for live chat, email and phone support. For urgent issues, phone is the fastest option.
| Department | Contact |
|---|---|
| Customer support | [email protected] (live chat and email; response target: live chat immediate, email within 24 hours) |
| General enquiries | [email protected] (account and site information; response within 48 hours) |
| Affiliate enquiries | [email protected] (Mr Slotty partners; response within 3 business days) |
| Phone | +44 20 7946 0824 (UK office) |
| Working hours | Mon-Fri, 09:00-18:00 |
Email Support
Email is our preferred contact method for detailed requests, account-related issues or any matter needing explanations or documents. Please send a clear subject line and include up-to-date contact details, your account ID and any relevant attachments to avoid delays. We process enquiries by email to ensure full records and a faster, traceable response.
Contact Form
Name Email Message Send message We aim to reply within 24 hours. Please do not share full payment details in this form.Response Time
Our support team aims to reply promptly. Most enquiries are answered within one business day. Simple requests often receive a same-day response, while more complex issues such as identity checks, payment investigations or dispute cases can take longer depending on their nature and required information. We will keep you informed at each step and advise if additional documents are needed.
Feedback
At MrSlotty we welcome your feedback, suggestions and ideas to improve the site. Please tell us about anything that would make the experience smoother or clearer. Feedback for Mr Slotty is reviewed carefully by our team and used to shape updates, fix issues and improve the service and user experience. Your input helps us prioritise future improvements.