Privacy & Data Protection

This Privacy Policy explains how we collect, use and protect personal information when you use MrSlotty. It describes the types of data we gather, how we handle that information, and the choices available to you. We aim to keep your data secure and give clear options about how it is used while you play and place bets on our site.

Types of data we collect

We collect information that helps us operate your account, process payments and provide the services you expect. This includes personal identity details, technical data from your device and records of your activity on the site.

Personal data

Personal data may include your name, date of birth, email address, phone number and billing details. We also collect identity documents when verification is required to meet our compliance checks and age restrictions.

Technical data

Technical data covers IP address, device and browser information, login times and location data inferred from your connection. This helps us to secure accounts and improve site performance.

Transactional data

Transactional data includes deposits, withdrawals, bets, game history and payment method details. We retain this information to fulfil transactions and for fraud prevention and dispute resolution.

How we use your information

We use your data to create and manage your account, verify identity and age, process payments, and provide customer support. We also use information to monitor for fraud, comply with legal obligations and to improve site functionality. Where we use your data for marketing, we will do so only with your consent or where we have a lawful basis.

Data protection practices

We store personal data on secure servers and limit access to authorised personnel. We use technical and organisational measures appropriate to the type of data to reduce the risk of unauthorised access, accidental loss or disclosure. Where required, we work with third-party providers who are contractually obliged to keep data secure.

Cookies and tracking technologies

We use cookies and similar technologies to remember preferences, enable key features and analyse site usage. Third-party analytics and advertising partners may also place cookies. You can manage cookie settings through your browser or account preferences and opt out of some tracking if you prefer.

User rights

You have the right to request access to the personal data we hold about you, correct inaccuracies, request deletion where permitted, object to certain processing and request restriction or data portability. If you are not sure which right applies, contact us and we will explain the options.

Access, correction and deletion

You can review and update many account details in your account settings. To request copies of data, corrections or deletion, contact our support team at [email protected]. We will respond to valid requests and may need to verify your identity before actioning them.

Information sharing and third parties

We share data with service providers who support our operations - for example payment processors, identity verification services and providers that host or maintain our platform. We may also disclose information to comply with legal obligations or to protect against fraud. When you use Mr Slotty through third-party services, additional sharing may occur as required by those services.

Privacy policy updates

We may update this policy from time to time. Material changes will be posted on this page and, where appropriate, notified via your account. Continued use of our services after changes indicates acceptance of the updated policy.